Support Worker - Learning Disability Services

Lynfield Learning Disability Care Home, Bungay, Norfolk

Pay:: £12.60 per hour
Type:: Permanent
Shift:: Days
Closing date:: 18/03/2026

Full and Part-time Positions Available
£500 Welcome bonus

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About the company

Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.

Staff at our seven services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the ninth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care.

Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs, including those who would benefit from living in a more peaceful setting.

We successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual.

We endeavour to understand what the person is communicating and respond in a proactive way to meet their needs, as well as offering an alternative behaviour, thereby reducing the likelihood of behaviours of concern or distress. You will be role modelling this approach and supporting staff to apply PBS in all they do.

Reports to: Nurse/Senior Support Worker

Skills and attributes

A caring and patient nature
Excellent communication skills
The ability to work well under pressure.
Previous experience as a carer is preferred, but not essential
Full UK Driving Licence is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
Refer a friend and receive a thank you gift of up to £500 *
We’ll pay for your full DBS disclosure
Enhanced rates of pay for bank holidays
Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
Full and Part-time Positions Available
The role is either part-time or full-time – your working hours are flexible and may include weekends and bank holidays, as required.
£500 Welcome bonus

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Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Your right to work in the UK depends on your immigration status - this is also called your ‘leave’. If you don’t have the right to work, you might be able to apply for it.

You automatically have the right to work in the UK if:

you’re a British or Irish citizen
you have pre-settled or settled status from the EU Settlement Scheme - or you’ve applied and you’re waiting for a decision
you have a family permit from the EU Settlement Scheme
you have indefinite leave to enter or remain in the UK
you have right of abode in the UK

You might have a right to work in the UK if you have a visa with a time limit. This is called having 'limited leave to enter or remain’.

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Are you able to upload a CV with your application?

Yes

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You can still submit your application without a CV today. After submitting, you will receive an email with a link to upload a CV. Please write below and pertinent information to support your application (optional). Please note that your application will not progress to the next stage until we receive your CV.

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This vacancy is approximately miles from your address, you will be required to travel to the care home for work. Please make sure you have suitable transport before continuing your application.

Conditions of employment

Conditions of Employment

I understand that if I receive an offer of employment with Kingsley Healthcare my future employment is conditional on the company receiving, to its satisfaction, two employment references.

Criminal Record Check

I will be required to declare and sign a self-disclosure where I will be asked: “Do you have any convictions, cautions, reprimands or final warnings that are not protected as defined by the Rehabilitation of Offenders act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2103 1198' specifically in the UK, or anywhere else in the world?”

I also understand that Kingsley Healthcare will verify the above declaration in the UK by requesting a Disclosure from either the Disclosure & Barring Service (England & Wales) or Disclosure Scotland. In relation to anywhere else in the world, checks will be verified as appropriate.

Disclosure & Barring Service Adults Barred List (England & Wales) and Protection of Vulnerable Groups Adults List (Scotland)

I understand that my name should not be on the above lists, which prohibits me from seeking employment with Vulnerable groups. I also understand that Kingsley Healthcare will verify this as part of the criminal records checking process.

I agree that I am not listed on either of the above lists

I agree that I am not currently subject to a referral to the above lists

I have read the and confirm there is nothing preventing me from applying for this role.

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Use of personal data

I consent to Kingsley Healthcare using and keeping information I have provided on this application or elsewhere as part of the recruitment process and/or personal information supplied by third parties, such as Referees, relating to my application or future employment. I understand that the information provided will be used to make a decision regarding my suitability for employment and, if successful, the information will be used to form my personal record and will be retained for the duration of my employment and as long as is deemed necessary thereafter. If I am not successful, I understand that Kingsley Healthcare will retain the form for as long as is deemed necessary for the purpose of recruitment and that the Company may use it to contact me in the event of there being any other vacancies for which I may be suitable.

I have read and agree to the agreement

Email updates

If there are other vacancies which you may be suitable for, we can email you to let you know when they become available on our website.

Declaration

By submitting this form, you confirm that the information provided is correct and understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal in conjunction with the Company's Disciplinary Procedure